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#STAYHOME FAQ

We have seen a surge in orders as customers are looking for a safe way to order quality products without leaving the house. We want to let every customer know we are working extremely hard but our response time to inquiries may be slower than normal.To help we have a list of questions commonly asked about our service during COVID-19 lockdown.

A: Yes we are still delivering. We can offer a service to BIRMINGHAM, COVENTRY WOLVERHAMPTON, WALSALL AND COVENTRY.

A: At the moment we are asking all customers to place their order online.

A: At the moment we are not allowing any customer collections. This is to protect our customers and staff.

A: All orders placed before 23:59 will be delivered next working day, between 14:00 and 21:00. We may deliver same day if the order was placed before 12 pm.

Ordered Monday by 23:59. ----- Delivery Tuesday 14:00 - 21:00
Ordered Tuesday by 23:59. ----- Delivery Wednesday 14:00 - 21:00
Ordered Wednesday by 23:59 ----- Delivery Thursday 14:00 - 21:00
Ordered Thursday by 23:59. ----- Delivery Friday 14:00 - 21:00
Ordered Friday by 23:59. ----- Delivery Saturday 14:00 - 21:00
Ordered Saturday by 23:59 ----- Delivery Monday 14:00 - 21:00
Ordered Sunday by 23:59 ----- Delivery Monday 14:00 - 21:00

A: Your delivery day is next working day after the order confirmation date,

A: We will email a shipping notification the time we dispatch your order.

A: You can track your order by texting your order number to our whatsapp delivery service: +447773290000

A: Once an order is placed we are unable to change, or add any items to it. As we don't store payment details additional items will need to be put on a new order.

A: If something is wrong with your order please email us with your order number in the subject line and a description of what is wrong to : info@ammodelivers.com

A: At the moment we have a 1 business day response time on emails. We ask that you only send one email during this time and we will get to you as quickly and fairly as we can.


FAF LIMITED
399 COVENTRY ROAD
BIRMINGHAM
B10 0SP
UNITED KINGDOM

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